Service

Anyone who spends more than a couple of days immersed in Lithuanian life can’t fail to notice just how extraordinarily indifferent if not just plain rude some public servants can be. From the middle-aged lady in the post office to the waitress in the expensive restaurant you’re dining in, don’t be surprised to get no eye contact, and if you do get eye contact, don’t be too surprised either to watch those eyes roll with utter contempt. Even the ever-increasing examples of friendly service here often come with an ineptitude of mammoth proportions, so, if you’re sensitive to these things be prepared to bite your lip and suffer. If there's a culprit at work then it’s surely management, from the mandarins who oversee the large state organisations to the bar owners who can’t be bothered to train their staff.