Wawel visitor numbers are restricted and tickets are timed in an attempt to prevent overcrowding. To guarantee entry as well as avoiding the need to stand in long queues, call tel. 12 422 16 97 to reserve tickets for the exhibition you want to see at least one day before you visit. Tickets should be collected at the Wawel Visitor Centre Reservation Service Office at least 30mins before the reserved tour time. All exhibits are self-guided except for the Royal Apartments, however foreign language guides can be arranged at extra cost if done in advance. In addition to ticket sales and pick-up, the Visitor Centre is also the place to get more info about various theme tours on offer, pick up free maps or make use of the small post office, gift shop and café/restaurant.