A long while back there used to be a terrible coffee shop here run by some of the most incompetent and unfriendly waiters in the city. Thankfully all traces of that establishment have completely disappeared. In its place you will find a large café serving decent coffee and cakes as well as classic Russian dishes like borsch and pelemeni. The staff here will actually look you in the eye and bring you your menu/cappuccino/bill when you ask them for it and they can even be caught smiling sometimes too. Combine that with a great view and stunning art nouveau fittings and you can understand why it always seems to be so full.
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The cafe is excellent and the waitress staff are first class great view of Kazan Cathedral.