Krakow

Hulaj Scooter Share

  No District          (+48) 608 46 68 00     26 May 2019
It was only a matter of time before a scooter sharing app appreared in Kraków, along with hundreds of electric scooters littering the sidewalks. Though an acknowledged annoyance in many major cities, Hulaj was created by a Cracovian start-up as an ecological transport alternative, thus winning municipal approval. The concept is straightforward - download their app to find a scooter nearby, pay 1zł to start the scooter and 0.49zł for each minute you use, leave it wherever you want when done. Though massively popular at the outset, this service has quickly caused consternation as users fail to follow the parking regulations, leaving them haphazardly in crowded pathways. Users have also been highly critical of the app, with complaints basically applying to all aspects of the service, from registering, to locating scooters, to dead batteries. The area in which you can use the scooters is also too restrictive and does not include essential parts of the city centre like Zabłocie or Dębniki (for example, you cannot take a scooter to Schindler's Factory); scooters inevitably end up there however, and then cannot be activated because they are out of range. It would appear that with the arrival of spring (and probably fierce competition in this sector), Hulaj rushed their product to the market before all the bugs had been fixed, and was simply not been prepared at all to meet the demands for their service. In summary, don't bother with this, you'll only be frustrated and disappointed. We will certainly update our info if the situation improves.

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