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Comments
Boro
Moscow
15. 3. 2026
Very bad user experience. We paid for the two tickets online. The instructions on the tickets were very bad so we went to the wrong place before the cruise. We called them and they were very rude. We got the proper instructions on the phone but it was too late, we couldn't make it. They didn't even respond to our complaints via email. Don't take this.
Mieke
15. 3. 2026
Took this cruise last winter and was really impressed so we decided to go again this weekend. Unfortunately they did not manage to keep up the good level of service. Unfriendly and unprofessional girls at the booking desk. We had to wait very long for our dinner soup was cold. Not clear who our waiter was (not to the waiters either it seemed). 900Rbl for such level of service definitely is too much.



