Wawel Visitor Centre

  Wawel 5 ,   Old Town          (+48) 12 422 51 55 (ext. 219)     02 Jul 2020

COVID-19 update: Wawel is open and free to enter for walks around the courtyards and gardens. All exhibits at Wawel are currently closed except for Dragon's Den and Sandomierska Tower. More information here.

Due to its immense popularity, Wawel visitor numbers are restricted and tickets for tours and exhibits are timed in an attempt to prevent overcrowding. As such, it isn't very easy to get them. To ensure yourself entry, as well as avoid waiting in long queues, visitors are advised to reserve tickets. In order to do so, download the reservation form pdf, fill it out and se nd it to; this needs to be done a ridiculous 14 days in advance of your visit; you will receive confirmation at least 3 days before your visit.

Since that's an absurdly tall order, a better bet may be to call tel. 12 422 16 97 to reserve tickets several days before your visit. If you still can't get tickets but are determined to try, get to Wawel as early as you can in order to see what tickets are still available on the day of your visit.

Tickets should be collected here at the Wawel Visitor Centre Reservation Office at least 30mins before the reserved tour time. All exhibits are self-guided except for the Royal Apartments, and Wawel Architecture & Gardens tour, however foreign language guides can be arranged in advance for any exhibit. In addition to ticket sales and pick-up, the Visitor Centre is also the place to get more info about tours and exhibits, pick up free maps or make use of the small post office, gift shop, cafe/restaurant and toilets.


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