Dear Mr. Keiichi Ichikawa thank you for your comment. We apologize for your annoying experience in our shop Tilda we are unpleasantly surprised too. Lavanda have some naturally processes so it was possible in the meantime to happened . We will definitely pay more attention to it. In order to improve our business to give better service and to avoid any inconveniences for costumers we would like you to accept our apology for your annyoing experience and to refund you a money or send new lavanda sachets.Please dont hesitate to contact us on our email tildadubrovnik@gmail.comKind regards Aida Husejinovic shop Tilda
04.09.2011
Keiichi Ichikawa
I and my wife visited tilda 18 August.We bought about 12 sachets for souvenir. Immediately we came back to Japan we saw many small insects around sachets. We checked sachets there are many small insects in sachets.We unwillingly changed new contents of lavender.We advice you to check sachets in shop. See you. From Keiichi Ichikawa.<br />
Comments
Tilda shop
Dear Mr. Keiichi Ichikawa thank you for your comment. We apologize for your annoying experience in our shop Tilda we are unpleasantly surprised too. Lavanda have some naturally processes so it was possible in the meantime to happened . We will definitely pay more attention to it. In order to improve our business to give better service and to avoid any inconveniences for costumers we would like you to accept our apology for your annyoing experience and to refund you a money or send new lavanda sachets.Please dont hesitate to contact us on our email tildadubrovnik@gmail.comKind regards Aida Husejinovic shop Tilda
Keiichi Ichikawa
I and my wife visited tilda 18 August.We bought about 12 sachets for souvenir. Immediately we came back to Japan we saw many small insects around sachets. We checked sachets there are many small insects in sachets.We unwillingly changed new contents of lavender.We advice you to check sachets in shop. See you. From Keiichi Ichikawa.<br />