Health & Emergency

In case of an emergency those dialling from a land line or public payphone should use the following numbers: 999 for an ambulance, 998 for the fire brigade and 997 for the police. Mobile phone users should call 112 to be forwarded to the relevant department. English speaking assistance is not necessarily guaranteed, and rests on the linguistic capabilities of the call operator. 

English, German and Russian speakers have the option of using  separate lines specifically designed for foreigners in distress: dial +48 608 599 999 or + 48 22 278 77 77. Both numbers can be reached from a mobile phone or a land line and are hotlines in case you run into any troubles during your stay. The lines are active year round with later hours during the high-tourist season. 

Further help can be provided by embassies and consulates, of which a comprehensive list can be found in the directory section. If you’ve run out of money, however, then silly you. No embassy will bail you out, and your hopes will rest on a Western Union money transfer. Most banks and many exchange bureaus (kantors) can now carry out such transactions, just keep an eye out for anywhere displaying the Western Union logo. 

For a list of clinics and hospitals check the directory section at the back of this guide.  

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