Once you’ve negotiated the scrum of getting inside your experience begins with a short film projected on a wall of smoke, before following the trail of truly remarkable exhibits displayed in what is essentially an archaeological site. Relying heavily on touch-screens and holograms, highlights include a fascinating look into life before Kraków received its charter and the market square was laid out, displays on trade and transport in the city, a fantastic area for kids that includes a performance by automated puppets, and the remains of an 11th-century cemetery replete with 'vampire prevention burials' (seriously). Those more comfortable in traditional museums will be pleased to know there are still plenty of artefacts among the virtual exhibits, including the usual array of coins, clothing and other earthly remains. Don’t miss the series of short, subtitled documentaries covering different ages of Krakow's history to your right before you reach the end of the underground circuit and its inevitable café and souvenir shops. In addition to the multilingual displays, audio guides are available in English, German, French, Russian, Italian and Spanish.
If you're able to arrange your visit far enough in advance, you can visit for free on a Tuesday. However, this requires reserving your tickets two weeks in advance.